1. Information We Collect
DIPSHADE collects minimal information necessary to provide our AI services:
- Discord User Data: User ID, username, and server membership information
- Message Content: Only messages directed to DIPSHADE for processing
- Usage Analytics: Basic usage statistics to improve our service
- Server Information: Server ID and basic server settings for functionality
2. How We Use Your Information
We use collected information solely to:
- Provide AI conversation and assistance services
- Improve DIPSHADE's responses and functionality
- Ensure proper bot operation and security
- Provide customer support when needed
3. Data Storage and Security
Your data security is our priority:
- Encryption: All data is encrypted in transit and at rest
- Limited Retention: Message data is not permanently stored
- Secure Infrastructure: We use industry-standard security practices
- No Selling: We never sell or share your personal data with third parties
4. Data Sharing
DIPSHADE does not share your personal information except:
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
- In anonymized, aggregated form for analytics
5. Your Rights
You have the right to:
- Access: Request information about data we have about you
- Deletion: Request deletion of your personal data
- Correction: Request correction of inaccurate data
- Opt-out: Stop using DIPSHADE at any time by removing the bot
6. Children's Privacy
DIPSHADE is designed for users 13 years and older, in compliance with Discord's Terms of Service. We do not knowingly collect personal information from children under 13.
7. International Users
DIPSHADE operates globally and complies with:
- GDPR: European Union data protection regulations
- CCPA: California Consumer Privacy Act
- Other Local Laws: Applicable privacy laws in your jurisdiction
8. Third-Party Services
DIPSHADE may use third-party services for:
- AI processing and natural language understanding
- Analytics and performance monitoring
- Infrastructure and hosting services
These services are bound by strict data protection agreements.
9. Updates to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through:
- Discord announcements in our support server
- Updates on our website
- Direct notifications for major changes
10. Contact Us
For privacy-related questions or requests, contact us:
- Email: privacy@dipshade.com
- Discord: Join our support server
- Response Time: We respond within 72 hours
11. Data Processing Legal Basis
We process your data based on:
- Legitimate Interest: Providing AI services and improving functionality
- Consent: When you add DIPSHADE to your server
- Contract Performance: Delivering the services you requested